Privacy Policy

1. Introduction

SentinelFlux ("we", "us", or "our") operates the SentinelFlux platform available at sentinelflux.in and app.sentinelflux.in. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

By using SentinelFlux, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information you provide directly

• Account registration details (name, email address)
• Payment information (processed by our payment provider; we do not store raw card data)
• Support requests and communications
• Knowledge base files and configuration you upload to generate tests

2.2 Information collected automatically

• Log data (IP address, browser type, pages visited, timestamps)
• Usage metrics (test runs executed, modules used, error rates)
• Cookies and similar tracking technologies for session management

3. How We Use Your Information

• To provide, operate, and improve the SentinelFlux platform
• To process payments and manage your subscription
• To send transactional emails (account confirmation, billing receipts)
• To respond to support requests
• To detect and prevent fraud or abuse
• To comply with legal obligations

We do not sell your personal data to third parties. We do not use your test code, knowledge base files, or application data to train AI models.

4. Data Sharing

We may share your data with:

• AI providers — your prompts are sent to the AI service whose API key you configure (e.g., Mistral). Refer to their privacy policy for how they handle prompt data.
• Infrastructure providers — hosting and database services (subject to data processing agreements).
• Payment processors — for billing purposes only.
• Law enforcement — when required by law or to protect the rights and safety of users.

5. Data Retention

We retain your account data for as long as your account is active. Test run logs and AI-generated artifacts are retained for 90 days by default on cloud plans. You may delete your account and associated data at any time by contacting us.

6. Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. To exercise any of these rights, contact us at privacy@sentinelflux.in.

8. Cookies

We use strictly necessary cookies for session management and authentication. We do not use advertising or cross-site tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email at least 14 days before they take effect. Continued use of the service after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at privacy@sentinelflux.in or by post at SentinelFlux, Inc.